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Privacy Policy

Effective Date: January 1, 2025

Introduction

Approachably is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

  • Account Information: Name, email address, and user ID
  • User Content: Photos, videos, and other content created or shared
  • Usage Data: Interaction patterns within the app
  • Device Information: Device ID, crash logs, diagnostics
  • Location: When enabled, for showing nearby users
  • Push Notification Tokens: For connection and message notifications

How We Use Your Information

We use collected data to deliver and enhance services, handle support inquiries, and meet legal requirements.

Data Practices

We do not sell your personal information.

Tracking

We may permit cross-app and website tracking for advertising and analytics, including user content and location data. You may limit ad tracking via your device settings.

Data Sharing

Information may be shared with service providers, disclosed when legally required, or transferred during mergers or acquisitions.

Data Retention

Information is retained while accounts remain active or as needed for service delivery and legal compliance.

User Controls

  • Delete your account permanently in Settings
  • Block users and report inappropriate behavior

Your Rights

Depending on your location, you may access, correct, delete, or port your data by contacting support at support@approachably.com.

Children's Privacy

Approachably is not intended for users under 13. We maintain zero-tolerance policies against child sexual abuse material with NCMEC reporting protocols.

Security

We implement technical and organizational safeguards to protect your information.

Updates to This Policy

Policy changes will be posted with updated effective dates. For questions, contact us at support@approachably.com.